Privacy Policy

Effective Date: 08/12/2024

1. Introduction

KBShub.com or KBS ("KBShub," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services. By using KBShub.com, you consent to the practices described in this policy.

2. Information We Collect

When you visit our website, purchase our products, or use our services, we may collect the following types of personal information:

Personal Identifiable Information (PII):
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment processors)
Account & Transaction Information:
- Order history
- Preferences and saved items
Technical Information:
- IP address
- Browser type and device details
- Cookies and tracking technologies
Communication Information:
- Messages exchanged with our support team
- SMS communication preferences

3. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill orders (including payment processing and shipping)
To communicate with you about your orders, installations, or inquiries
To provide customer support and improve our services
To send SMS notifications, including:
- Appointment reminders
- Order alerts and updates
- Account notifications
- Promotional offers (if you opt-in)
To comply with legal obligations and enforce our Terms of Service

4. Who We Share Your Information With

We do not sell, rent, or trade your personal information to third parties. However, we may share information with:

Service Providers: We work with trusted third-party service providers (such as payment processors, shipping partners, and installation teams) to fulfill our services.
Legal Authorities: If required by law, we may disclose personal information in response to legal requests, such as subpoenas or court orders.

SMS Consent Policy

We respect your privacy and SMS consent:

SMS consent is NOT shared with third parties for marketing purposes.
You may receive text messages related to your interactions with us, including:
- Appointment reminders
- Order alerts and updates
- Account notifications

Messaging Terms:

Messaging frequency may vary.
Message and data rates may apply.
To opt out at any time, text STOP.
For assistance, text HELP or visit our website at KBShub.com.

5. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can adjust your browser settings to disable cookies, but this may affect website functionality.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you.
Request corrections or updates to your data.
Request deletion of your personal information, subject to legal obligations.
Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at support@kbshub.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. Your continued use of our services after any modifications constitutes acceptance of the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: support@kbshub.com
🌐 Website: KBShub.com

For more information:

Visit our Privacy Policy
Review our Terms & Conditions